The Recall Agent
Someone calls. You miss it. Your agent texts them within seconds — and handles the whole conversation from there.
Included in Growth — £249/mo
Cancel any time · No setup fees · Live in under 2 minutes
Missed calls are missed money.
If you're a plumber, an electrician, a solicitor, a clinic — you can't always answer your phone. You're with a client. You're on site. You're in a meeting. That's the job.
But the caller doesn't know that. All they know is nobody answered. So they call the next name on the list.
Your competitors are not better at the job. They just happened to pick up. The Recall Agent makes sure that never decides the outcome again.
What the Recall Agent does for you
Every missed call, recovered. Every conversation, handled.
Instant SMS the moment you miss a call
The second a call goes unanswered, your Recall Agent fires a personalised text. Not a minute later. Not after a queue. Seconds. The caller is engaged before they even put their phone down.
Holds the full conversation via SMS
It doesn't just say "we'll call you back." It handles the conversation — answers questions, qualifies their need, books an appointment, or captures their details. The whole thing, resolved over text while they wait.
Knows your business, speaks your brand
Trained on your services, pricing, availability, and FAQs. Responds in your tone, with your business name. Customers don't know it's AI — they just know someone actually responded.
Hands off warm leads automatically
When the conversation qualifies a lead, it pushes them straight to your CRM (HubSpot, Pipedrive) with full context — what they need, when they called, what was said. No manual entry. No dropped ball.
Books appointments directly from SMS
Integrated with your Booking Agent. A caller can go from missed call to confirmed appointment without you doing anything. Calendar checks, confirmation sent, reminder scheduled — all automated.
Notifies you when a human is needed
If a conversation needs your direct attention — a complex query, an upset customer, a high-value deal — you get a notification with the full conversation thread. You step in with context, not confusion.
One recovered call covers a month's subscription.
| Scenario | Monthly impact |
|---|---|
| Without Recall Agent (6 missed calls/day, 85% don't call back) | ~153 lost leads/month |
| With Recall Agent (60% SMS response rate, 40% conversion) | ~37 recovered leads/month |
| At an average job value of £350 | £12,950 recovered/month |
The Growth plan costs £249/month. The Recall Agent needs to save you less than one job to cover the entire plan.
For most businesses, it recovers that within the first week.
Businesses using the Recall Agent
"I'm on site all day. I used to miss 6 or 7 calls a day and get back to maybe half of them. Now they all get a text immediately. I've booked three jobs just this week that I would have lost before."
Danny R.
Director · Electrical Contractor · Manchester
"Our reception team can't always answer the phone. The Recall Agent texts back, answers the standard questions about appointments, and books them in. It's paid for itself many times over."
Priya S.
Practice Manager · Private Dental Clinic · Birmingham
Set up in three steps. No technical knowledge required.
Activate the Recall Agent in your dashboard
Toggle it on from your Animus Growth dashboard. We provision a dedicated SMS number for your business instantly.
Set call forwarding on your phone (2 minutes)
On your mobile or office phone, set 'forward unanswered calls to [your Recall number].' It's a single setting. No apps, no code, no IT team.
Your agent catches every missed call from here
That's it. From now on, every missed call triggers an instant SMS. Your agent handles the conversation. You get notified when a lead is qualified or you're needed.