Built for the businesses that don't have time to build AI themselves.
Whether you run a law firm, an accountancy practice, an estate agency, or an online shop - Animus has an agent configured for your world. Live in under 2 minutes.
Your time is billable. Your admin shouldn't eat it.
Professional services firms run on two things: expert knowledge and client relationships. The problem is that a significant chunk of your day goes to neither.
You're answering the same questions about fees, availability, and process. You're scheduling discovery calls. You're triaging an inbox that never gets to zero. You're chasing documents and sending reminders.
Animus handles all of it.
What your Animus agents do:
Client Enquiry Handling
Your support agent answers FAQs about your services, fees, and process - 24/7. First impressions handled. Prospects qualified before they reach you.
New Client Intake
Your Booking agent captures enquiry details, asks the right qualifying questions, and populates your CRM. You only speak to prospects who are ready and right for you.
Appointment Scheduling
Your booking agent handles consultations, follow-ups, and reviews - synced to your calendar, with automated confirmations and reminders. No back-and-forth.
Inbox Triage
Your email agent sorts urgent client matters from low-priority noise. You see what needs you. It handles the rest.
The numbers that matter:
- Average solicitor: 2.3 hours/day on email. Animus reduces this by 60–70%.
- Average professional services firm: 15+ calls per week that should be handled by a support agent.
- Cost of one missed new client enquiry: often 10–50× the monthly cost of Animus.
Deploy for professional services"I was spending every Monday morning just clearing my inbox and booking meetings. That's not why I became a solicitor."
Answer every customer. Recover every cart. Scale without the headcount.
E-commerce runs on speed and trust. A customer with a question about shipping, sizing, or returns either gets an instant answer - or they go somewhere else.
You can't staff 24/7 customer support on an SMB budget. But you can deploy an agent that works like a seasoned customer service rep, around the clock, for a fraction of the cost.
What your Animus agents do:
Customer Support
Answers questions about orders, shipping, returns, and products instantly - pulling from your store data and policies. Handles Shopify and WooCommerce natively.
Pre-Sale Assistance
Guides undecided customers, answers product questions, and nudges hesitant buyers - reducing cart abandonment without a discount.
Returns & Complaints Handling
Manages the return process conversationally, sets expectations, and flags complex cases to your team. Keeps customers happy without eating your time.
Post-Purchase Engagement
Sends follow-up messages, handles review requests, and surfaces upsell opportunities - all automatically.
The numbers that matter:
- 69% of shopping carts are abandoned. A well-timed agent message recovers a meaningful percentage of those.
- Average e-commerce customer service query costs £3–8 to handle manually. Your agent handles it for pennies.
- Response time under 1 minute increases purchase likelihood by 40%.
Every enquiry. Every viewing request. Handled automatically.
In property, speed is everything. A buyer or tenant who doesn't get a response within the hour moves on to the next listing - and the next agent.
Your Animus agents mean no enquiry goes unanswered, no viewing goes unbooked, and no lead falls through the cracks - even on a Saturday evening.
What your Animus agents do:
Property Enquiry Handling
Your support agent answers questions about specific listings, availability, fees, and process - 24/7. Every enquiry acknowledged instantly.
Lead Qualification
Your Booking agent identifies serious buyers and tenants from casual browsers - qualifying budget, timeline, and requirements before you spend a minute with them.
Viewing Scheduling
Your booking agent handles viewing requests, checks agent and vendor availability, and confirms appointments automatically. No phone tag. No missed viewings.
Landlord & Tenant Communication
Handles routine queries from landlords and tenants - maintenance requests, tenancy queries, document chasers - freeing your team for high-value work.
The numbers that matter:
- Property enquiries peak between 7pm–10pm - when your office is closed. Your agent never is.
- An estate agency that responds to all enquiries within 5 minutes converts at significantly higher rates than those that respond the next business day.
Less admin. More patient care.
Healthcare practices run on trust and time. Unfortunately, both are routinely eroded by the same culprits: a phone that never stops ringing, appointment slots that go unfilled because of late cancellations, and an inbox full of routine queries that shouldn't need a clinician to answer.
Animus handles the operational layer so your team can focus on what they're trained for.
What your Animus agents do:
Patient Enquiry Handling
Your support agent answers questions about services, fees, what to expect at appointments, and opening hours — 24/7. Patients get instant answers; your front desk gets breathing room.
Appointment Booking & Reminders
Your booking agent manages new appointment requests, handles rescheduling, and sends automated reminders — reducing DNA (did-not-attend) rates without a single phone call.
New Patient Registration
Your Booking agent captures new patient details, collects relevant intake information, and prepares records ahead of the first appointment. Less admin on the day; better first impressions.
Triage & Signposting
Your support agent assesses query urgency, signposts patients to the right service, and escalates anything time-sensitive to your team immediately.
The numbers that matter:
- The average GP or dental practice handles 50–80 inbound calls per day. The majority are appointment requests and routine queries an agent can handle.
- DNA rates cost the NHS and private practices billions annually. Automated reminders with easy rescheduling cut them by 30–50%.
- 72% of patients say they'd book online or via chat if it were available — most practices still don't offer it.
Deploy for healthcare"Our receptionist used to spend her whole morning on the phone. Now she actually has time to help patients who are physically in the clinic."
Fully booked. Always responsive. No extra staff required.
Hospitality is about experience - but the admin that surrounds it is anything but glamorous. Booking enquiries, dietary questions, event requests, cancellations, and complaints all land in the same inbox, at all hours.
Animus agents handle the volume so your team can focus on the experience.
What your Animus agents do:
Reservation Handling
Your booking agent handles table reservations, room bookings, and event enquiries - integrated with your booking system, automatically confirmed, with reminders sent.
Guest Pre-Arrival Support
Answers questions about menus, accessibility, parking, check-in times, and facilities. Common questions, handled instantly.
Event Enquiries
Your Booking agent captures event enquiry details, qualifies budget and headcount, and passes warm leads to your events team.
Review & Feedback Management
Post-visit, your agent follows up with guests, captures feedback, and directs happy guests toward leaving a review - all automatically.
The numbers that matter:
- 60% of restaurant bookings happen outside business hours. Your booking agent is available for all of them.
- A single negative review costs the average hospitality business 10+ potential customers. Fast complaint handling prevents most of them.