Your business is too complex for a template.
A purpose-built AI agent designed around your exact workflows, your systems, and your team. Not adapted from a template. Not configured around limitations. Built from the ground up for how your business actually runs.
By application · 45-minute discovery call · No commitment required
Template agents are built for the average business.
If yours isn't average, you've probably already noticed.
You tried a chatbot.
It couldn't handle your edge cases. The ones that make up 40% of your actual volume.
You mapped it to a template.
You spent more time working around it than with it. Your team stopped using it.
You bought a platform.
It needed a developer to touch anything. Your developer had other priorities.
You built something in-house.
It worked — until the person who built it left. Now nobody knows how it works.
Enterprise Custom exists for businesses that need an AI agent built around their processes — not a product that asks their processes to adapt.
What Enterprise Custom includes
Everything in standard plans — plus the things standard plans can't do.
Custom workflow mapping
We document every step of your process before we write a single line of configuration. The agent follows your logic exactly — nine steps, two conditional branches, four handoff points? That is what we build. Not an approximation.
Deep system integrations
Connect to your CRM, ERP, practice management software, or bespoke internal tools. Not just the standard pre-built connectors — anything with an API. The agent reads from and writes to your systems in real time.
Multi-agent orchestration
Complex businesses need more than one agent working in isolation. A triage agent routes to specialists. A sales agent hands off to a CS agent mid-conversation. We design and deploy the entire mesh.
White-label deployment
Your brand. Your domain. Your name. The agent introduces itself as a member of your team — not as an Animus product. Customers never see the underlying platform.
Dedicated implementation partner
A named contact works with you through discovery, build, and launch — and stays on after go-live. Not a support ticket queue. Not a help article. A person who knows your deployment.
Enterprise security & compliance
UK GDPR compliant. Data processed and stored in the UK. SOC 2 in progress. Custom data handling agreements available on request. Your data never trains any model.
Built for businesses like these
Real scenarios. The kind of complexity template agents walk away from.
Professional Services
A 40-person law firm
Client intake across six practice areas. Each area has different qualification criteria, different fee earners, and different conflicts-of-interest checks to run. A template agent handles one type of enquiry. A custom-built agent handles all six — routes to the right partner, flags conflicts automatically, and captures every detail before a human touches the file.
Multi-Location Businesses
A hospitality group with 8 sites
Reservations, dietary queries, private dining enquiries, and complaints — arriving across phone, web, and WhatsApp, for eight different venues with different menus, capacities, and availability. One agent, configured per venue, centralised reporting dashboard, zero dropped enquiries.
Internal Operations
A 120-person logistics company
Staff onboarding queries, HR FAQs, equipment requests, shift changes, and IT helpdesk — all fielded by internal-facing agents connected directly to your HRIS and ticketing systems. Staff get answers in seconds. Your HR and IT teams reclaim their time for work that actually requires a human.
What enterprise clients say
"We'd spent six months evaluating automation tools. Every one of them required us to change how we work to fit the product. Animus was the first time someone asked 'how do you actually work?' and then built around the answer."
Sarah T.
Operations Director · Manchester
"The scoping document they produced was more rigorous than anything our in-house team had written on the problem. We knew exactly what we were getting — and what we were not getting — before a single line of configuration was written."
James H.
Managing Partner · London
How it works
Discovery call — 45 minutes
We understand your workflows, your systems, your team structure, and what success looks like in year one. No slide decks, no demos, no sales pitch. Just a real conversation about whether we can actually solve your problem.
Scoping document
We write a plain-English specification: what the agent will do, what it won't, which systems it connects to, how it handles edge cases. You read it, challenge it, and approve it before any build starts. No surprises.
Build and test
We build in sprints with weekly check-ins. You test everything in a staging environment before a single thing touches production. You sign off each sprint. Scope creep is a clause we take seriously.
Deployment and handover
We deploy to your environment, brief your team, and document everything. Full configuration files, workflow specs, and runbooks. You own it completely.
Ongoing partnership
Your business changes. Your agent should change with it. Monthly reviews, continuous improvement, and proactive suggestions based on usage patterns — not just reactive support when something breaks.
45 minutes · No commitment · No slide decks
Pricing
By application
Every Enterprise Custom engagement is scoped individually. We price around your requirements — not a price list you have to fit your business into.