A fully booked diary.
Zero phone tag.
Your receptionists spend most of their day on the phone booking and rescheduling appointments, answering FAQ questions, and chasing patients who missed their slot. Animus handles all of it — so your front desk can focus on the patients in the room.
7-day free trial · Cancel any time · From £99/mo
Every practice manager knows this feeling
The phone rings all morning, every morning
Appointment requests, cancellations, NHS vs private questions, treatment prices. Your reception team is on the phone before the first patient has sat down.
DNA rates cost you thousands per month
Patients who don't show up cost practices £30–£80 per empty slot. Manual reminder calls are time-consuming and inconsistent.
New patient registration is slow and manual
Paper forms, calling to take medical history details, chasing missing information before the first appointment.
After-hours enquiries go unanswered until morning
A patient needs to know if their symptoms warrant emergency treatment. Your answerphone message doesn't help them — and doesn't help you keep them as a patient.
If you recognised yourself in any of these — you're exactly who Animus was built for.
Less admin. More dentistry.
Appointment Booking Agent
Books, reschedules, and cancels appointments 24/7 — integrated with your practice management software and calendar.
Handles new patient registrations, returns the right slot types (check-up vs treatment vs emergency), and sends automated confirmation and reminder messages.
Patient FAQ Agent
Answers common questions about NHS vs private, treatment costs, what to expect, how to prepare, and practice policies — any time of day or night.
Reduces inbound call volume by up to 60%. Patients get accurate answers immediately without waiting on hold.
Recall & Reminder Agent
Sends automated recall reminders (6-month check-ups), appointment reminders, and follow-up messages for treatment plans.
Significantly reduces DNA rates. Keeps your patient list active and your revenue predictable.
New Patient Intake Agent
Collects new patient registration details, medical history consent, and NHS/private preference before their first appointment.
Everything is in the system before they arrive. First appointments run smoothly. Admin load on day-of drops significantly.
Monday morning at the front desk. Two realities.
The practice opens at 8:30am. By 8:45 there are 11 voicemails to return, 4 emails with appointment requests, and 3 patients in the waiting room wanting to book. Your receptionist is juggling all of it, flustered before the first patient is even in the chair.
The practice opens at 8:30am. Overnight, 8 patients booked their appointments via the website chat widget, 3 cancellations automatically freed up slots that were instantly filled from the waitlist, and 5 FAQ emails were answered automatically. Your receptionist greets patients. The diary is full. The phones are quiet.
60%
reduction in inbound call volume seen by practices using automated booking and FAQ agents
£800+
saved per month on average by reducing DNA rates through automated appointment reminders
24/7
availability for appointment booking and patient enquiries — no after-hours enquiries go unanswered
Ready to deploy? Start from £99/month.
7-day free trial. No credit card required until you're ready. Cancel any time.
Questions from practice managers
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