Fully booked.
Guests looked after.
No extra headcount.
Hospitality runs on experience — but the admin around it is anything but. Booking enquiries, dietary questions, event requests, cancellations, complaints. All landing at all hours. Animus handles the volume so your team can focus on the experience.
7-day free trial · Cancel any time · From £99/mo
The hospitality admin grind
Booking enquiries arrive when your team is busiest
Peak enquiries hit Friday and Saturday evenings — exactly when your floor staff have zero capacity to respond. Guests move on.
Event enquiries require too much back-and-forth
A corporate group wants to know your private dining capacity, menus, AV options, and deposit terms. That's five emails before you know if they're serious.
No-shows cost you covers every service
Every empty table is a lost cover. Manual reminder calls aren't scalable — and they rarely happen consistently.
Guest complaints spiral when response is slow
A slow response to a complaint turns a 3-star review into a 1-star. A fast, empathetic response often turns it into a 4.
If you recognised yourself in any of these — you're exactly who Animus was built for.
More covers. Better guest experience. Same team size.
Reservation Booking Agent
Handles all booking requests — tables, rooms, private dining — 24/7, integrated with your reservation system.
Confirms availability, captures dietary requirements and special occasions, sends confirmations and reminders. No calls needed.
Guest FAQ Agent
Answers questions about menus, allergens, accessibility, parking, check-in times, and facilities — any time, any channel.
Reduces front-desk and host interruptions by up to 50% during service. Staff focus on the guests in the room.
Event Enquiry Agent
Captures all event enquiry details — date, headcount, budget, requirements — and qualifies serious interest before your events team gets involved.
Stops your events manager spending an hour on enquiries that convert at 10%. They focus on the ones that convert.
Post-Visit Follow-up Agent
Sends post-visit thank you messages, captures feedback, and directs happy guests to leave a review on Google or TripAdvisor.
Systematically builds your review count. Captures negative feedback privately before it goes public.
A Friday evening. 7pm. The restaurant is full.
Your host is managing a 40-cover service. Their phone shows 7 new enquiries about availability for Saturday and two event requests. They can't look at them until 11pm. By then, 4 of the 7 have booked elsewhere. The event enquiries wait until Monday.
All 7 enquiries get an instant response. Animus checks Saturday availability, offers the right slots, and books 5 of them within 15 minutes. The two event enquiries are qualified — headcount, budget, date. One gets a callback request for Monday with everything pre-captured. Your host never touched their phone.
60%
of restaurant bookings happen outside business hours — all handled automatically by Animus
40%
reduction in no-show rate with automated multi-step reminder sequences
4.2x
more Google reviews generated with automated post-visit follow-up vs no follow-up
Ready to deploy? Start from £99/month.
7-day free trial. No credit card required until you're ready. Cancel any time.
Questions from hospitality businesses
Also built for: